If you love helping people and want the flexibility of working from home, you’ve found an unparalleled opportunity to create exceptional customer service experiences for top brands. Connection is key: maintaining community virtually In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. A: You can request another link, or ask questions about your onboarding status here . Your number one goal is to serve the public. A free inside look at company reviews and salaries posted anonymously by employees. The easy-to-use desktop interface allows them choose one of many interaction channels–voice, email, chat, SMS, or social media–to reach out to consumers and interact with them on their preferred terms. Contact a sales representative at Liveops to learn more about our contact center solutions. Liveops agents’ industry backgrounds and greater depth of skill deliver better customer experiences. Contact Us. Call Center in Dayton, OH. Among the COVID-19 pandemic, economic turmoil, civil unrest, the US presidential election, hurricanes, wildfires, and more, this... It’s Time to Redefine What Productivity Means at Your Organization How do you measure your team’s productivity? Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. 1 (800) 411-4700 1 (800) 411-4700 . Do you track their hours? Best Cities for Jobs 2020 NEW! This organization is not BBB accredited. Redwood City, CA 94065. November 10, 2020 Join the Liveops team. Chiyoda City. Your customers deserve the best at every touchpoint. Platform + Apps = Transforming customer service in the social enterprise . Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Test Drives. Don’t just satisfy customer expectations. With LiveOps, agents are empowered with the latest and greatest interaction tools to provide a stunning customer experience. Their consistency, professionalism and customer service are unparalleled in the industry. * Easy Configuration - Azure Active Directory provides a simple step-by-step user interface for connecting LiveOps Contact Center to Azure AD. Life doesn’t always run on a schedule. Specialties: Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. We'd like to hear more about your experience and the programs you've worked on so we can work to improve. When things go wrong, you can help make it right. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. We didn’t just evolve the remote call center model, we revolutionized it. On a weekly basis, the active number of Liveops agents before the pandemic was between 15,000 and 20,000. Business Profile. 1601 S Mo Pac Expy Suite 100 Austin, Texas 78746. Please contact us at press@liveops.com. Want to become a Liveops agent? Liveops online call center opportunities put you in the driver’s seat, giving you the flexibility to be self-employed – set your own hours and work from anywhere. Please take a short survey to improve our website. Company profile page for LiveOps Inc including stock price, company news, press releases, executives, board members, and contact information Each customer interaction creates an opportunity for customer advocacy or attrition. Millions of people are staying home. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. Get Directions → 108 Liveops reviews. Q: I have questions about the background or tech check. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Chiyoda City. With Liveops outsourced government call center services, you can supercharge your public service with a flexible, secure virtual contactcenter built for the needs of your federal, state or local agency. Best Cities for Jobs 2020 NEW! Copyright © 2021 Liveops, Inc. All rights reserved. Our clients are... – More. (800) 411-4700. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. Ready to Improve Your Customer Experience? Keep customer and company information safe with best-in-class security and session encryption. For customers. Liveops Nation; Contact Us; Apply Now. Navi Mumbai. Without a doubt, they are the most organized company we’ve ever worked with. With more than 20 years of experience offering flexibility, scalable talent and… Become an Agent Become an Agent. Jobs. The pay ranges from about $12 to $15 an hour for basic call center work, but up to $30 for more specialized work involving healthcare and insurance sales. Become an At-Home Agent Join the Liveops Corporate Team Liveops is the premier virtual contact center in the cloud. Jobs. Browse case studies, customer service tips and other helpful resources for enterprises. 203 Redwood Shores Parkway. Copyright © 2021 Liveops, Inc. All rights reserved. And not a moment too soon. See Our Latest Jobs. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. A: Liveops will contact you via email within 2 business days. Redwood City, CA 94065-2132. http://www.liveops.com. This Holiday Season Is an Opportunity to Transform Your Business Year-Round It’s a holiday season unlike any other. Okta provides Single Sign-On (SSO) for LiveOps On-Demand Contact Center. In the Cloud Contact Center, all calls are assigned to a Campaign. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the ANI, excluding the leading “+” if there is one. LIVEOPS AGENT SERVICES, LLC: ALABAMA FOREIGN LIMITED-LIABILITY COMPANY: WRITE REVIEW: Address: 555 Twin Dolphin Drive Ste 400 Redwood City, CA 94065 Let's get in touch. Browse case studies, customer service tips and other helpful resources for enterprises. Find a consulting partner. And, it’s why some of the biggest names trust our agents to represent their brand. Remember slow news days? Request a product. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Check out the latest news and updates about Liveops, along with industry articles and podcasts we’ve been featured in. Liveops is a recognized thought leader in the virtual call center and customer service industries. We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Login into your call center. How to use the Block Number Feature . With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. Become an Agent Become an Agent. Please take a short survey to improve our website. A free inside look at company reviews and salaries posted anonymously by employees. Work around your life. Provider of freedom and autonomy ~ Liveops provides virtual, flexible Independent Contractor Agents to Fortune 500 Companies to assist in handling their customer care call. Suite 260. Find Out How & Apply →. Thane - Belapur Rd, Turbhe. Find Out How & Apply →. First name * Last name * Job Title * Company name * Email * Phone number * Our number one goal is to serve you. LiveOps Cloud Contact Center . Fill out this form to be connected with the Liveops sales team. Enter the details and save the Changes . LiveOps gives companies a 24/7, 360-degree ability to connect with their customers faster, better, and more efficiently. Step 1. If a customer calls into the LiveOps Support and has phone support, a ticket will be created on their behalf in the LiveOps Case Portal. LiveOps, Inc. 555 Twin Dolphin Dr STE 400. Select the number to call from the customer's contactable numbers. Reviews from Liveops employees about working as a Customer Representative at Liveops. Step 2. Liveops is a recognized thought leader in the virtual call center and customer service industries. This holiday season transform your business year-round, Give yourself the gift of a better job this holiday season, 4 Ways to Culitivate Productivity in a Remote Workforce, Redefining Productivity in your Organization, Business Insider: Working parents earn from home, featuring Liveops agent. Japan. Click the Call button. Working from home comes with a multitude of benefits – from saving time on your daily commute to improving your work-life balance. Earlier this month we held our final virtual roadshow of 2020! Liveops Agents take calls for a wide variety of industries and customer needs, which vary with each opportunity. Companies and brands can now engage in two-way, real-time interaction on the customer's channel of choice. Follow @AzureMktPlace. And, it’s why some of the biggest names trust our agents to represent their brand. Director of Customer Care, healthcare organization. Interested in learning more about our contact center solutions? Believe it or not, 2020 is almost over. Work-from-home Customer Service opportunities. Marketplace forum (MSDN) Marketplace in Azure Government. Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 6,500+ pre-built integrations. We live in turbulent, unpredictable times. Working mothers, in particular, have become victims of unemployment, faced with the choice... What Does Business Continuity Really Mean? You can use the Dial out number search field to search for a contact number if the customer has many to choose from. Go to "Routing" and then go to "Blocked ANI's" Step 3. Liveops - Customer service jobs in Columbus, OH What is Liveops? GM Regional Customer Care Operations, major utility. Call Center. Silicon Valley. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. Phone Number 800-908-4502 Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. Example of parsing out any parentheses, spaces and hyphens from a US phone number. Learn about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. You can also unblock a previously blocked number at a later stage. Our clients are... – More. Want to become a Liveops agent? India. 1007-1008, 10th Floor, Arcadia, 195, NCPA Marg, Nariman Point. Parents in 2020 have seen unique challenges in their family lives, and often their professional lives. We've been partnering with Liveops since 2010 for all our inbound needs. Our innovative team has continued to grow and lead the industry to stay on the cutting edge of call … 1 Chome-5-1 Ōtemachi. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Click on the button "New Blocked ANI" Step 4. Apply Now. Become an At-Home Agent Join the Liveops Corporate Team Liveops is the premier virtual contact center in the cloud. Yeah, me neither. See BBB rating, reviews, complaints, & more. Review the Agent Opportunities pages to learn more about the call types available, and determine which best match your skill set.Once you’re an agent, you can expand your business by exploring additional opportunities that appeal to you. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Most Liveops call center work is business-to-consumer support. 472 Liveops reviews. Japan. Liveops Nation; Contact Us; Apply Now.